Sales Representative Rustenburg

KEY DUTIES AND RESPONSIBILITIES

• Develop and maintain strong relationships with mining houses, contractors, and engineering teams through face‑to‑face engagement and technical support.
• Drive business growth by identifying new customers, products, and markets.
• Execute proactive sales activities (cold calling, lead follow‑up, product demonstrations) to achieve monthly and annual sales targets.
• Provide technical advice and after‑sales support, addressing customer complaints related to surface and underground mining applications.
• Monitor and report on market intelligence, competitor activity, and sales trends to inform company strategy and assure growth.
• Manage the full sales cycle: quotations, order tracking, stock availability updates, and customer communication.
• Prepare accurate monthly sales reports and participate in sales meetings, trade shows, and exhibitions as required.
• Conduct customer surveys to measure satisfaction and identify improvement opportunities.
• Ensure compliance with mining safety regulations and company governance standards in all sales activities.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• Matric (Grade 12) required. Business, Marketing or Technical qualification an advantage.
• Demonstrated success in selling to hard‑rock underground mining operations (PGMs).
• Technical knowledge of underground mining consumables i.e valves, snatchblocks, mining hose, etc. an advantage.
• Minimum 5 years’ proven sales experience in mining, industrial, or engineering environments.
• Proficiency in Microsoft Office Suite; ability to prepare reports, presentations, and forecasts; familiarity with CRM/ERP systems for sales tracking.
• Valid driver’s license and willingness to travel frequently from Rustenburg and surrounding mining areas.

PREFERRED SKILLS

Technical & Industry Knowledge

• Strong understanding of hard‑rock underground mining processes, particularly PGM operations.
• Ability to interpret mining requirements and match them with appropriate products, consumables, and services.
• Familiarity with safety, health, and environmental regulations in South African mining.

Sales & Business Development Skills

• Proven ability to generate new business opportunities and expand market share, including cross‑border sales into Africa.
• Skilled in negotiation, contract management, and closing deals under competitive conditions.
• Track record of meeting and exceeding sales targets in a mining or industrial environment.

Customer Relationship Management

• Excellent interpersonal skills to build long‑term relationships with procurement teams, engineers, and mine managers.
• Ability to handle customer complaints effectively, providing technical solutions for both surface and underground challenges.
• Strong communication skills for product demonstrations, presentations, and trade show participation.

Analytical & Strategic Thinking

• Competence in gathering and interpreting market intelligence to inform company growth strategies.
• Ability to monitor sales trends and adjust approaches to meet regional and sector‑specific demands.
• Proactive problem‑solving and adaptability in dynamic mining environments.

 PERSONAL ATTRIBUTES

• Friendly, approachable, and able to build strong customer relationships.
• Self‑motivated, energetic, and proactive, with resilience to work independently in Rustenburg while reporting to head office in Krugersdorp.
• Confident decision‑maker with creative and innovative thinking abilities.
• Strong organizational, presentation, and time‑management skills.
• Honest, assertive, and systematic, with high ethical standards and integrity.
• Sales‑minded, curious, and adaptable to explore new markets and manage shifting priorities.
• Bilingual and willing to travel regularly to meet customer and business needs.