Sales Representative

SUMMARY:
Bilnor Staffing Solutions' client in the Engineering sector is seeking an experienced Sales Representative with proven product-specific sales experience to join their team in Modderfontein, Gauteng. South African Citizens and candidates living in the area will be preferred.

POSITION INFO:
This role is specifically suited to candidates who have hands-on sales experience selling pumps, electric motors and gearboxes. General sales representative experience alone will not be sufficient.
The successful candidate will convert pre-qualified leads into new customers and develop existing clients into repeat business. They must be driven, hard-working and confident in selling technical industrial products, understanding customer requirements and closing deals.

Duties will include, but are not limited to:

• Selling and promoting pumps, electric motors and gearboxes to customers.
• Answering phone calls, communicating with customers, making calls to potential customers and following up on leads.
• Creating customer accounts on Pastel.
• Creating quotes and job cards based on customer requirements.
• Following up on quotes to ensure customer needs are met, quoted details are correct and orders are secured.
• Following up until customers receive their stock and tracking back orders.
• Managing the full order entry process from quotation through to delivery.
• Maintaining strong product and stock knowledge, specifically relating to pumps, electric motors, gearboxes and associated products.
• Understanding company product features and benefits, as well as competitor/opposition products.
• Monitoring warehouse stock levels and maintaining an accurate understanding of stock quantities.
• Attending to walk-in customers and providing product assistance.
• Assisting with delivery planning.
• Managing all sales-related queries.
• Working closely with external sales representatives and providing sales support.
• Compiling purchase orders according to the required PO procedure.
• Providing client feedback regarding outstanding or completed quotes/jobs within 24–48 hours.
• Processing GRVs.
• Assisting with and participating in stock takes.
• Processing journal entries relating to stock adjustments and modifications.
• Ensuring debtor information is kept up to date.
• Managing all forms of communication, including email, WhatsApp and telephone calls.
• Maintaining a neat and professional front desk.

Skills and Attributes:

• Strong sales ability with proven experience selling pumps, electric motors and gearboxes.
• Good technical product understanding and ability to identify customer requirements.
• Excellent customer service and relationship-building skills.
• Attention to detail and accurate data-entry skills.
• Ability to work under pressure and meet deadlines.
• Effective time management.
• Ability to structure, prioritise and manage work independently.
• Good memory and organisational skills.
• Excellent verbal and written communication skills.
• Ability to work independently without constant supervision.
• Willingness to work overtime or additional hours when required.

Experience and Requirements:

• Minimum 5 years' proven sales experience.
• Candidates must have direct experience selling pumps, electric motors and/or gearboxes. General sales experience without this specific product knowledge will not be considered sufficient.
• Experience in selling heavy-duty industrial equipment, components and parts will be advantageous.
• Strong understanding of industrial pump, electric motor and gearbox products, applications and competitor products.
• Pastel Partner experience.
• Microsoft Office experience, particularly Outlook, Excel and Word.
• Grade 12.
• Live within a 15–20 km radius of Modderfontein.
• Valid driver's licence and own vehicle.
• South African Citizen preferred.