Sales Manager

SUMMARY:
Role Overview
Our client is seeking an experienced and results-driven Sales Manager to take full responsibility for the operational management and commercial performance of a busy tyre retail outlet. The successful candidate will lead the team, drive sales growth, manage financial performance, and ensure exceptional customer service while maintaining corporate and safety standards.

Key Responsibilities
 Operations & Compliance
 Oversee daily store operations and ensure equipment is maintained and operational.
 Implement maintenance programs and ensure safety compliance (OHS).
 Maintain corporate standards, policies, and procedures.
 Manage store resources and improve operational efficiencies.  Leadership & People Management
 Recruit, lead, and develop store staff.
 Manage performance, conduct reviews, and address disciplinary matters where required.
 Set and monitor individual and team sales targets.
 Identify training needs and coach team members to improve performance. Sales & Customer Service
 Drive sales and profitability through effective merchandising and promotions.
 Identify and pursue new business opportunities (e.g., fleet and dealer accounts).
 Advise customers on appropriate products and services.
 Build and maintain strong customer relationships.
 Resolve customer queries and complaints professionally. Financial & Stock Control
 Manage store budgets and control expenditure.
 Analyze financial reports (debtors, sales mix, stock holding, etc.).
 Oversee stock ordering, stock control, and audits.
 Conduct risk management relating to credit, fraud, and theft.

Minimum Requirements
 Matric (Grade 12).
 Post-matric qualification in Retail/Sales (advantageous).
 Minimum 5 years’ retail experience.
 At least 2 years’ experience in the tyre retail industry.
 Proven experience in managing and leading teams.

Key Competencies
 Strong leadership and people management skills.
 Financial and business acumen.
 Customer-focused with strong communication skills.
 Strategic planning and organizational ability.
 High level of integrity and accountability.
 Computer literacy (MS Office).

POSITION INFO:
If you do not receive feedback within two weeks, please consider your application unsuccessful. 

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