Sales Coordinator

Recruiter:

MC Technology Staffing

Job Ref:

DBN000096/CM

Date posted:

Tuesday, November 10, 2026

Location:

Pretoria, South Africa

SUMMARY:
Are you organized, detail-oriented, and passionate about customer satisfaction? Our company is looking for a proactive Sales Coordinator to join our team in Pretoria-West.

POSITION INFO:
About the Role
In this vital role, you will act as the primary link between our customers and key internal departments—including sales, engineering, production planning, procurement, quality control, and dispatch. You will ensure orders are processed accurately, tracked continuously, and delivered on schedule.

ð§ Key Responsibilities

Sales Order Management: Receive, verify, and process customer purchase orders accurately on the company ERP system against approved pricing, specifications, and drawing revisions.
Customer Communication: Serve as the main point of contact for customer enquiries, providing proactive status updates, tracking order progress, and resolving queries.
Cross-Departmental Coordination: Liaise daily with production planning, engineering, procurement, stores, quality control, and dispatch to ensure manufacturing aligns with customer requirements and deadlines.
Delivery & Logistics Support: Follow up on work-in-progress orders, track urgent requests, coordinate dispatch documentation, collections, and proof of delivery.
Commercial & Administrative Support: Maintain accurate customer records, assist with sales activity reports, and collaborate with finance to resolve invoicing or account queries.

â Requirements & Qualifications
Minimum Requirements:

Education: Grade 12 / Matric qualification.
Experience: 2–3 years of experience in sales coordination, sales administration, or customer service.
Technical Literacy: Computer literacy with strong proficiency in Microsoft Excel, Outlook, and ERP/CRM systems.

Preferred / Advantageous Skills:

Experience within sheet metal fabrication, metalworking, engineering, or industrial manufacturing.
Ability to read and interpret basic engineering drawings and technical specifications.

Key Competencies:

High level of accuracy and meticulous attention to detail.
Excellent written and verbal communication skills.
Strong organizational ability with a proven track record of multitasking under pressure.
Proactive problem-solving attitude and customer-focused mindset.

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