Sales Consultants KZN

SUMMARY:
Sales Consultants KZN

POSITION INFO:

Sales Consultants KZN 

Basic Salary plus Commission

Key Responsibilities (KPIs):

1. Customer Portfolio Management – Organize and control customer interactions using historical data and planned visits. Use reports to plan visits, maintain service quality, and manage budgets.

2. Sales Execution – Sell products/services by identifying customer needs and presenting solutions. Prepare for calls, understand customer needs, introduce products, and follow up.

3. Administration – Maintain accurate records, process orders, and manage reports. Update customer data, handle quotations, contracts, and expense reports.

4. Inbound Call Handling – Resolve queries, provide product info, and manage delivery arrangements. Address delivery issues, stock queries, and customer messages.

5. Promote products to new and existing clients.

6. Communication – Maintain strong relationships with internal teams and clients. Foster good relationships with internal staff and client departments.

Performance Criteria:

• Daily customer visits and professional conduct.

• Achievement of sales targets.

• Accurate order processing and contract updates.

• Prompt and courteous call handling.

• Adherence to company policies and procedures.

• Strong interpersonal relationships and company representation.

Skills & Knowledge Required:

Critical Skills:

• Valid driver’s license

• Computer literacy

• Strong communication and customer service skills

• Sales and planning abilities

• Business calculations (GP, sales-to-expense ratios)

Knowledge:

• Product and pricing details

• CRM system usage

• Company policies and services

• Delivery logistics

Qualifications & Experience:

• Minimum Qualification: Matric

• Preferred: Sales and Marketing Diploma

• Experience: At least 5 years in a relevant role