Sales Consultant

SUMMARY:
Bespoke Travel Company is currently looking for a strong SALES CONSULTANT to join their team.

POSITION INFO:
This bespoke travel company specialises in tailor-made safaris and beach holidays across Southern Africa. Sustainability is central to their ethos; they prioritise eco-friendly practices, community partnerships, and conservation-minded tourism throughout their operations.

Candidate Requirements:

• 5-10 years experience in the hospitality & tourism industry
• Experience in, and knowledge of Safari Sales is required (of East Africa Safari Sales is an advantage)
• Knowledge of South African travel & tourism essential
• Good understanding of the safari tourism industry
• Experience with travel & reservation systems
• Skilled in designing detailed and individualized quotes for itinerary requests
• Excellent sales and communication skills
• Target-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environment
• Experience in handling demanding situations and the ability to work well under pressure

Candidate Responsibilities:

• Handling of safari requests from agents with planning, costing and accurate information within the required turnaround time
• Meet and exceed individual, team and company targets
• Proactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as needed
• Follow booking procedures set out in the operating manuals when booking all properties, vehicles, and activities that make up the safari
• On confirmation complete the safari file with all the information required
• Build and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales process
• Always looking for ways to increase sales and playing an active role in increase the performance of the sale team
• Report any errors or issues to your line manager immediately on discovery
• Provide proactive support to colleagues during peak or leave times

This is a live-out, remote role if based in SA, and office based if in Malawi.

 

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