Sales Call Centre Team Manager

Recruiter:

Telebest

Job Ref:

CTO000414/gko

Date posted:

Thursday, January 6, 2022

Location:

Capetown, South Africa

SUMMARY:
Our client, based in the Northern Suburbs of Cape Town, has an opportunity available for a Sales Call Centre Team Manager.

JOB DESCRIPTION:

Requirements:

Fluent in English and Afrikaans
Matric/ Grade 12 certificate
Working knowledge of sales back end processes a must
Database and capturing experience preferred
Customer service experience
Knowledge of MS Office
Must have experience with Excel (reporting) and PowerPoint (presentation)
Minimum 5 -years administration in a call centre environment and/or call centre experience essential
Meticulous attention to detail
Able to meet deadlines
Excellent Numerical and Verbal reasoning
Excellent telephonic etiquette
Advanced computer literacy skills

KPAs:

Meet team efficiency targets as per KPA requirements for department
People Management
Foster an environment that encourages and rewards innovation and challenges current methodologies, with a view to improve operational efficiencies across the business
Manage, track and improve team's absenteeism in line with required targets and Company processes, ensuring that consistency is applied
Manage staff attrition levels and promote staff engagement by ensuring adequate measures are in place to improve the culture in the department
Conduct regular performance reviews in line with department

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

New business call centre sales consultant agents
Location: Century City
Salary: 10000 Monthly
Our clients provides tailored financing solutions that fuel growth and innovation. Join them as they revolutionize the way businesses access capital and embark on a journey where your skills make a tangible impact!
14 days ago

Call Centre Sales Agents
Location: Cape Town
Salary:
sales agents will be responsible for communicating the benefits rainâs products and services to drive sales. sales agents will serve as the point of contact between rain and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.
2 days ago

Call Centre Manager
Location: Cape Town
Salary: R30 000
An international and fully wireless ISP company is searching for a experienced Support call centre manager to form part of their team ASAP.CPT / JHB / DBN | Permanent | Option for Hybrid | R30k - R40k pm
3 days ago

Call Centre / Service Agent - HVAC Industry
Location: Cape Town
Salary:
9 days ago

EE Product Consultant
Location: Cape Town
Salary: R700 000.00 per annum (cost to company) - negotiable
Our client, a large manufacturing company, long-established in Durban, seeks your sales experience to increase and/or maintain sales in a designated territory.
10 days ago

Automotive Call Centre Agent
Location: Cape Town
Salary: 5 000 Monthly
#SHIFTINTOHIGHCAREER by joining a Company that seeks the expertise of a call centre Agent | sales Specialist
15 days ago

Sales Consultant – Debt Solutions - Table View
Location: Capetown
Salary: R 7000.00
sales Consultant – Debt Solutions - Table View
17 days ago

Long-Term Insurance Sales Consultant
Location: Cape Town
Salary: R13 000
Our client in Bellville requires outbound sales Consultants to sell long term insurance products.
17 days ago

UK Sales Agent
Location: Cape Town
Salary: R9000 Monthly
sales Advisors About UsHello. We’re AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport and Sligo and can offer strong development opportunities/career paths fo...
23 days ago

Insurance Call Centre Quality Assurer
Location: Cape Town
Salary:
23 days ago

Sales Call Centre Team Manager

Similar jobs you might be interested in:

Create a free job alert for Sales Call Centre Team Manager in Capetown

Jobseekers

Recruiter

General