Sales Assistant - Receiving

SUMMARY:
-

POSITION INFO:

Van Schaik Bookstore needs a sales assistant who possesses good interpersonal and administrative skills and can function well under pressure.

Reporting to the manager, the successful candidate will be responsible for:

• Unloading and Inspection of incoming shipment
• Unpack new stock and verify delivery notes and invoices
• Record daily receipts of invoices on the system and update any price changes
• Processing new and inter-branch stock
• Handle and process stock returns
• Accurately and efficiently package books and other items for dispatch
• Prepare parcels for courier collection and arrange courier bookings
• Maintain administrative process, including customer orders, pro-formas, enquiries, invoices, waybills and supplier returns
• Applying the company’s stock control and customer service policies
• Daily disposal of used packaging material and maintain neatness and order within the section
• Organise, store, and maintain stock in storage area, ensuring proper stock rotation to prevent outdated inventory
• Handle customer enquiries via telephone, fax and e-mail
• Prepare quotations for individual customers, institutions and libraries
• Provide excellent customer service and assist with enquiries at the pay point
• Perform physical work that may be labour-intensive
• Drive the company vehicle for ad hoc deliveries when required.

Requirements:

• Strong attention to detail and organizational skills
• Good communication skills and excellent telephone etiquette
• Senior certificate
• Computer literate (MS Office suite) and MS Outlook
• Proficient in English
• Previous experience in an academic bookstore environment is a strong recommendation
• Code B drivers’ licence