Sales Administrators

Our client, a well-known telecommunications company, is looking for Sales Administrators for the Somerset West area.

Description:

Our client is a sales and marketing company that specializes in high demand technology products including Internet, Voice, and Cloud Services.

Job brief:

Our client is looking for result driven B2C (business to consumer) Sales Administrators to join their inbound sales team to actively monetize a high volume of inbound web leads and qualified orders for their connectivity products and services.

Successful candidates must be comfortable handling dozens of leads per day, qualifying prospects and closing sales via phone, email, and messaging.

They must be able to understand the customer’s requirements in a short time and present solutions that meet the customers’ needs.

Ultimately, you will help build certainty throughout the sales and order process and build on the company’s reputation for offering outstanding service.

Responsibilities include:

• Learn the products and services offered.
• Understand customer needs and requirements.
• Handling high volumes of phone calls, mails, and messaging from customers.
• Ensure high lead / order conversion rates through building pipeline, inbound lead follow up and closing deals.
• Handle the processing of all orders with accuracy and timeliness.
• Build strong client relationships, through regular pro-active communication.
• Ensure prompt and accurate answers to clients’ queries.
• Achieve monthly and quarterly sales quotas.
• Gather feedback from customers or prospects and share with internal teams.
• Update internal CRM database supplier databases with account and service information.
• Ensure adherence to laws and policies.

Requirements:

• Previous experience in sales, customer service or similar environment.
• Grade 12 / Matric qualification.
• Prioritizing, time management and organizational skills.
• Fast learner and passion for sales and customer service.
• Excellent verbal and written communication skills.
• Fully bilingual (English and Afrikaans).
• Strong attention to detail.
• Ability to prioritize own workload and work independently.
• Good computer literacy, including Microsoft Office Suite and CRM.
• This is primarily an office-based position but a practical work from home workspace will be required should you be requested to work remote.
• High speed Internet connection at home (including back-up connection) and UPS.
• High performance laptop PC and 2nd screen.

Benefits:

• Medical aid contribution.
• Ability to work remotely when required.

Package:

The package is built like this:

• R6 000 basic salary per month.
• R1 000 attendance / presence bonus.
• R7 000 commission (on target earnings).

Starting date: As soon as possible.

Area: Somerset West area.

Please forward your CV if you meet the requirements.

Please assume that your application was unsuccessful If you have not been contacted within 4 weeks from the date of this advertisement.