Sales Administrator

SUMMARY:
Our Client based in Pretoria North is looking for a Sales Administrator with 2 years relevant sales administration experience, to provide an efficient sales coordination service to Production, Sales and directly to the Client.

POSITION INFO:

JOB PURPOSE

• To provide an efficient sales coordination service to Production, Sales and directly to the Client

JOB FUNCTION

• Orders, contracts and confirmations of delivery dates are confirmed and compared with the original
• quotation; customer is communicated with accordingly
• Customer status reports are sent to all customers every 7 days
• All customer queries are investigated and responded upon as soon as all relevant information is obtained
• All customer complaints as well as progress on resolution thereof are communicated to the manager as well as the relevant sales person
• Daily communication with customers on the progress of their orders
• Request for payments for allocated accounts are raised when necessary
• All outstanding client payments are expedited every 2 days
• Invoices and proof of delivery documents are recorded on the electronic document management system
• Documents are typed, distributed and filed as per departmental policy
• Logging and investigation of incidents, compliments and innovations and response provided within requested period
• Waybills, site instructions and site acceptances are filed correctly
• The invoice register is updated daily and all correspondence is saved in relevant electronic job file
• All paperwork is completed accurately and approval is received
• Order intake process, as defined by the company is followed
• All orders from the client are sent to the relevant department on the same day along with the original quotation
• Critical orders are handled urgently by following the correct channels within the Division
• All orders are expedited daily and order delays are investigated and communicated to the customer as soon as they are raised
• Reception duties, manage interfaces with visitors, manage switchboard.

QUALIFICATION

• Grade 12
• 2 years relevant administration experience

REQUIREMENTS

• Good communication skills
• Attention to detail
• Planning and Organizing skills
• Quality orientation
• Customer focused and presentable
• Computer Literacy

NB! This job is now closed. You can apply for other jobs by uploading your CV.