Sales Administrator

SUMMARY:
Sales Administrator

POSITION INFO:

Qualifications / Skills Required

Minimum level of education: Grade 12 (Matric)

Skills required:

• Proficiency in the English language and communication skills (reading, writing,
grammar, spelling, etc.). Afrikaans proficiency would be a bonus.
• Complete accuracy in carrying out all duties and responsibilities.
• Basic mathematic skills.
• Computer Skills.
       o Write and distribute emails.

      o Excel knowledge (Basic formulas and formatting).
   ▪ Formulas must include sum, average and basic calculative functions (+, -,
x, ÷).
   ▪ Formatting must include decimal, currency and visual changes.
o Word knowledge (numbering, bulleting, headers, footers, etc).
• Experience with an accounting package, specifically Pastel Evolution, is preferred.

Character traits required:
• System driven and methodical in organizing paperwork.
• Able to work in a team and bring a positive atmosphere into the department.
• Must be able to work well under pressure.
• Multitasking skills and ability to organize workloads (prioritize).
• Emotionally mature, ex. being able to accept decision of person above in hierarchy, even
if the decision is incorrect.
• Accuracy and attention to detail.
• Reliable and dedicated.

Experience required:

Some experience in a sales and/or an administrative type position would be prefer

Duties and responsibilities

Primary Duties:

• Create quotes and send to customers.
• Follow up on outstanding quotes and provide constant feedback to the applicable sales
person.
• Drive the sales order process in terms of:
o Creating sales orders.
o Constantly following up purchase orders that need to be created with the
procurement department.
o Once inventory items have been received, invoices and delivery notes to be
generated.
o Constantly following up with the distribution department on parts that need to be
delivered/collected.
• Answer telephone calls for sales department and distribute calls to correct sales person.
• Distribute incoming sales enquiries on the helpdesk (email) to the correct sales person.
• Provide strong customer service to customers which includes but is not limited to:
o Providing feedback on status of order.
o Resolve any issues that may arise in respect of incorrect deliveries.
o Resolve any issues that may arise in respect of any return of good