Sales Administrator

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006172/ML2

Date posted:

Friday, February 27, 2026

Location:

Villiersdorp, South Africa

Salary:

18 000

SUMMARY:
Well-established, national company has a vacancy for an Internal Sales/Office Administrator with a minimum of 2 -5 years experience to join their administrative team based between Caledon and Villiersdorp.

POSITION INFO:
The main purpose of this role is to provide efficient internal sales support and administrative coordination for the aggregates mining operation. The role ensures accurate order processing, customer service excellence, logistical coordination, and smooth day-to-day office operations to support production and sales targets.

Requirements

Grade 12 – essential
Diploma or Certificate in Business Administration / Sales / Office Management (advantageous)
2–5 years’ experience in internal sales or office administration
Experience in construction, mining, or aggregates industry (preferred)
Computer literate (MS Office - Excel, Word, Outlook)
Strong communication skills (verbal and written)
Excellent organizational skills
Attention to detail and accuracy
Ability to work under pressure in a fast-paced environment
Customer service oriented
Good numerical and reconciliation skills
Problem-solving ability
Team player with a proactive attitude
Willing to work overtime during peak period

Duties will include, but not limited to:

Internal Sales Support
- Process customer orders (telephonic, email, walk-in clients)
- Prepare and issue quotations
- Confirm pricing, stock availability, and delivery schedules
- Capture orders on internal systems (ERP/accounting system)
- Generate invoices, delivery notes, and statements
- Follow up on outstanding quotations and back orders
- Liaise with dispatch and production teams to coordinate deliveries
- Handle customer queries and resolve complaints professionally
Customer Relationship Management
- Maintain customer database and update records
- Build and maintain strong relationships with contractors, transporters, and construction clients
- Assist with credit applications and account documentation
- Monitor customer account limits and communicate with finance when required
Logistics Coordination
- Schedule deliveries with transport providers
- Ensure correct documentation accompanies loads
- Communicate loading schedules to weighbridge and yard staff
- Monitor turnaround times and report delays
Office Administration
- General office management and filing
- Manage incoming calls and correspondence
- Maintain sales records and reporting spreadsheets
- Assist with monthly sales reports and production summaries
- Order office supplies and maintain inventory
- Support compliance documentation where required
Financial & Reporting Duties
- Assist with debtors follow-ups
- Reconcile delivery notes and invoices
- Prepare daily/weekly sales reports
- Support month-end administrative processes

In return, a competitive salary is on offer

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