SNR Customer Service Officer - Midrand

Recruiter:

ES Recruitment

Job Ref:

ES114

Date posted:

Tuesday, February 8, 2022

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
SNR Customer Service Officer - Midrand - Contract

JOB DESCRIPTION:

PLEASE DO NOT APPLY IF YOU DONT MEET THE REQUIREMENTS:
Strategy & Policies definition & implementation : Implement and apply the local customer services policy.
Data management & SC monitoring : Ensure performance of their activity (follow up globally)
Transport plan (logistics flows) : Organize and optimize transport.

Issue transport orders.

Follow the shipment up to delivery.

Sales order management : Manage a client portfolio

Register the orders

Follow production and allocate product batches on the orders.

Issue shipping documents.

Claims management : Receive and register claims according to the issue (transport or quality).

Prepare answers and issue the relevant credit note.

Internal customers relationships : Update customer on order status.

Ensure customer requests are handled.

Quality, continuous improvement & compliance : In order to handle risks :

Ensure and control with the regulation manager, planner that orders are compliant with local regulations and customer requests before shipment.

Ensure that all conditions regarding customers (prepayment, risk, licence) are met before shipment.

Ensure that packing and marking comply with customer and international regulations.

Ensure that export documents are prepared in accordance with the international regulations.

Register the new customer accounts.

Project management : May contribute to workshops to improve procedures

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Buyer - Spare Parts
Location: Alberton
Salary: R50k - 52k per month
buyer, purchasing, spare parts, commercial parts, technical buyer, automotive parts buyer
8 days ago

Senior Buyer - Spare Parts
Location: Alberton
Salary: R50k - 52k per month
buyer, purchasing, spare parts, commercial parts, technical buyer, automotive parts buyer
23 days ago

Human Resources Officer
Location: Johannesburg
Salary:
71 days ago

Regulatory Affairs Pharmacist - CAM
Location: Midrand
Salary: R900k - 1,000k per year
Regulatory Affairs Pharmacist - CAM
87 days ago

Regulatory Affairs Pharmacist - CAM
Location: Midrand
Salary: R900k - 1,000k per year
Regulatory Affairs Pharmacist - CAM
88 days ago

Regulatory Affairs Pharmacist - CC
Location: Aeroton
Salary: R900k - 1,000k per year
Regulatory Affairs Pharmacist - CC
88 days ago

INTERNAL SALES
Location: Johannesburg
Salary: R15 000 - R19 500
Manufacturing company situated in Wadeville, Germiston is urgently seeking a junior Internal Sales Administrator.
Today

Customer Value Management & Campaign Specialist - AA/EE - Call Centre / Telesales - JHB North
Location: Johannesburg
Salary: Negotiable
Campaign Specialist
Today

CRM / Customer Relations Manager - Panel Shop
Location: Johannesburg
Salary: R35 000 R40 000 per month Benefits: UIF + Provident Fund
A reputable and busy panel shop based in Johannesburg is looking for a dynamic customer Relations Manager (CRM) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.
Today

Internal Sales Consultant (Technical Experience) - East Rand
Location: Johannesburg
Salary: R22 000 Monthly
Job PurposeThe Internal Sales Consultant plays a critical role in managing internal sales and procurement functions to ensure customers receive accurate quotations, timely deliveries, and a high level of service. This individual is responsible for driving spare parts sales, supporting the external sales team, and maintaining strong relationships with both customers and suppliers.This is a fast-pac...
Today

SNR Customer Service Officer - Midrand

Similar jobs you might be interested in:

Create a free job alert for SNR Customer Service Officer - Midrand in Johannesburg

Jobseekers

Recruiter

General