SERVICE TECHNICIAN

SUMMARY:
We are assisting our client in recruiting for a Service technician

POSITION INFO:

Duties: 

• Technical problem diagnosis remotely or at our customers'' site

• Providing on-site repairs, installations, off-site remote troubleshooting

• Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required)

• Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner

• Set-up and troubleshoot both wired and wireless network connected devices

• Documentation of service calls

• Responsibility for the spare parts inventory in the service vehicle

• Proactive sales of clients service products and services

• Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms)

Qualifications

• Associated degree or equivalent Electrical Engineering

• NRCS verification officer/repairer a huge advantage

• Capable of reading wiring diagrams, schematics and spare part break downs

• Experience in repair and installation of PC based devices or processor-controlled equipment – such as weigh price labelling, inspection systems and industrial scales

• Good analytical skills for troubleshooting and diagnostics

• Familiar with TCP/IP based connections and other system bus protocols

• Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks

• Strong knowledge of mechanics

• Customer focused and self-motivated

• Confident appearance, ability to work under pressure, initiative and organizational skills

• Reliability and flexibility in working hours

• Travel within the service area as required by the position. Up to 75% of the working time.

• Valid driver’s license and clean driving record pulled

Please note if you are not contacted your application was unsuccessful.