SUMMARY:
S2 Engineer – Networks & Security

POSITION INFO:

S2 Engineer – Networks & Security

Location: Somerset West, Western Cape
Work Arrangement: Hybrid

A leading technology environment is looking for an experienced S2 Engineer – Networks & Security to provide advanced technical support, manage complex escalations and contribute to the stability and security of client environments.

This role is suited to a technically strong engineer who enjoys solving complex infrastructure problems and working across networking, security and incident response.

Key Responsibilities

• Manage complex technical escalations from first-line support.

• Troubleshoot and resolve advanced network and infrastructure issues.

• Work with switching, routing, Wi-Fi and firewall environments.

• Maintain and improve network reliability and performance.

• Configure and troubleshoot firewalls and network security controls.

• Assist with VPN, connectivity and network security issues.

• Support security controls, patching and vulnerability remediation.

• Work with endpoint security and identity/access controls.

• Assist with security incident response, containment and remediation.

• Monitor infrastructure and respond to meaningful alerts.

• Participate in incident investigations and root-cause analysis.

• Maintain accurate technical documentation, diagrams and runbooks.

• Follow change-control procedures for network and infrastructure changes.

• Contribute to technical projects and implementations.

• Work closely with S1 and S3 on escalations, projects and technical dependencies.

• Identify recurring issues and implement preventative solutions.

Requirements

• Relevant experience in network engineering, infrastructure and/or network security.

• Strong understanding of switching and routing.

• Experience with firewalls and network security.

• Experience troubleshooting complex infrastructure environments.

• Understanding of VPNs, Wi-Fi and network connectivity.

• Exposure to cybersecurity controls and vulnerability remediation.

• Strong incident troubleshooting and root-cause analysis skills.

• Good technical documentation practices.

• Ability to work independently on complex technical issues.

• Strong communication and client-facing skills.

• Relevant technical certifications would be advantageous.

Ideal Candidate

The ideal candidate is a hands-on technical problem solver who can take ownership of complex escalations and work methodically through infrastructure and security issues.

You should be comfortable operating in a client-facing environment where reliability, security, documentation and accountability are critical.

Head office: Somerset West
Work arrangement: Hybrid