Route Controller

Recruiter:

Phakisa Holdings

Job Ref:

JHB000457/Louis

Date posted:

Friday, January 16, 2026

Location:

Durban, South Africa

Salary:

R9500.00 Monthly

SUMMARY:

Seeking a Route Controller to oversee Drivers and Van Assistants, driving sales and customer service. Mid-career level, temp role in Durban.

POSITION INFO:

Route Controller

Report to: Operations
Seniority Level: Mid-Career (2 - 4 yrs exp)
Type: Temp

Duties and Responsibilities:

Oversee Drivers and Van Assistants, ensuring compliance and managing operational issues
Drive sales and customer service on cash routes

Key Responsibilities:
Role Definition: The primary role of the Route Controller/Sales Supervisor is to oversee the Drivers and Van Assistants, ensuring they are complying with their job functions and manage day to day operational issues. They are responsible for driving sales and customer service on the cash routes.
Early Morning Shift:

Assist despatch to ensure trucks loaded and despatched on time
Ensure all Drivers and VAs are present
Conduct crate count and report on Whatsapp
Meeting with Sales Manager to discuss challenges and planning

Afternoon Shift:

Handover meeting with Early Morning Route Controller
Verify crate count and vehicle safety
Train new drivers on procedures
Inspect trucks for damages and faults

Route Rides:

Conduct 2 route rides weekly
Complete Route Ride Analysis form
Formulate Sales Plan per route with Sales Manager
Visit schools on routes for participation in competition

People Management:

Set daily objectives for drivers and van assistants
Monitor employee performance and conduct reviews
Conduct team meetings to resolve issues

Region: Durban KwaZulu Natal
Sectors: FMCG, Logistics, Warehouse & Freight
Functions: Route Development

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