Route Administrator

SUMMARY:
Our client based in Durban area is currently looking for a Route Administrator, responsible for planning, coordinating, and monitoring daily delivery routes to ensure efficient, cost-effective, and timely distribution of goods. The role supports drivers and operations teams by maintaining accurate route schedules, documentation, and communication.

POSITION INFO:

Qualifications & Experience

• Previous experience in logistics, transport administration, or route planning preferred
• Grade 12 / Matric
• Experience using transport management systems (TMS) desirable
• Understanding of transport regulations (advantageous)

Key Responsibilities

1. Route Planning & Coordination

• Plan and schedule daily delivery and collection routes.
• Optimize routes to reduce fuel costs, travel time, and vehicle wear.
• Adjust routes based on traffic, weather, or operational changes.
• Coordinate with warehouse and dispatch teams to align loading schedules.

2. Administrative Duties

• Maintain accurate route documentation and driver logs.
• Update delivery schedules in internal systems.
• Prepare daily/weekly route performance reports.
• Process and file delivery confirmations and proof of delivery (POD).

3. Driver Support & Communication

• Act as first point of contact for drivers during routes.
• Provide updates on route changes or delivery instructions.
• Resolve delivery issues, delays, or customer concerns.
• Ensure drivers comply with company policies and safety regulations