Room Division Manager

Recruiter:

Staff Connection

Job Ref:

JHB004650/Aida

Date posted:

Tuesday, June 23, 2026

Location:

Johannesburg, South Africa

Salary:

R40k CTC per month

SUMMARY:

ROOMS DIVISION MANAGER | LUXURY 5â HOSPITALITY

Lead. Inspire. Deliver Exceptional Guest Experiences.
Are you a hospitality professional with a strong Rooms Division background and a passion for operational excellence? A prestigious 5-star hotel is seeking a dynamic Operations Manager to oversee daily operations, elevate service standards, and drive exceptional guest satisfaction.

POSITION INFO:

What You'll Be Doing

â Oversee all operational departments with a strong focus on Rooms Division
â Lead, mentor, and develop departmental teams to deliver world-class service
â Manage staffing, performance, and employee engagement initiatives
â Drive guest satisfaction through proactive guest liaison and service recovery
â Prepare and manage strategic budgets, forecasting, and cost controls
â Monitor operational efficiencies and implement continuous improvements
â Ensure the highest standards of luxury hospitality are consistently maintained
â Collaborate with senior management to achieve business objectives and revenue targets

What We're Looking For

â Minimum 3 years' experience in an Operations Manager role within a 5-star hotel environment
â Strong Rooms Division background essential
â Proven staff management and leadership abilities
â Experience with strategic budgeting, forecasting, and financial controls
â Passion for delivering unforgettable guest experiences
â Exceptional communication and relationship-building skills
â Hands-on leader with a strong operational presence
â Ability to thrive in a fast-paced luxury hospitality environment

Why Join?

â¨ Be part of an award-winning luxury hospitality brand
â¨ Work with passionate industry professionals
â¨ Influence operational excellence and guest satisfaction
â¨ Grow your career in a world-class environment

If luxury hospitality is in your DNA and operational excellence is your standard, we'd love to hear from you!

Only candidates who come from a 5* hospitality environment and who meet the above criteria, will be considered for the role.

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Room Division Manager

ROOMS DIVISION MANAGER | LUXURY 5â HOSPITALITY

What You'll Be Doing

What We're Looking For

Why Join?

Similar jobs you might be interested in:

Jobseekers

Recruiter

General

Room Division Manager

ROOMS DIVISION MANAGER | LUXURY 5â HOSPITALITY

What You'll Be Doing

What We're Looking For

Why Join?

Similar jobs you might be interested in:

Jobseekers

Recruiter

General

ROOMS DIVISION MANAGER | LUXURY 5â HOSPITALITY