Retention Agent

SUMMARY:
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POSITION INFO:

Role:

• High commission structure. GREAT EARNING POTENTIAL
• High-end, fast-paced call centre in Cape Town
• No commission cap
• Commission paid on revenue
• Looking for the best of the best
• Sales agent will be given a set portfolio of clients to service and manage
• Will only be dealing with high-end international clients (UK, AUS, CAD, EU)
• In-house training will be provided
• Strong objection handling and closing skills required
• You will be working in a competitive environment
• Opportunity for team lead and management roles
• Day and night shifts are available

Skills and Requirements:

• Time management is crucial
• Proven Key Client management experience
• 2-5 years expertise in managing key accounts
• 2-5 years call centre sales/Key account management experience
• Strong network and personal brand management skills
• Experience in offering solutions depending on the requirements of customers
• Good interpersonal and communication abilities, with the ability to establish connections with professionals at all organisational levels
• Outstanding aptitude for organisation
• Possession of problem-solving and negotiating skills