Retail Store Manager (Pretoria)

SUMMARY:
We are seeking an experienced and dynamic Store Manager for one of the retail concept stores of a well-known global aspirational brand. The store is in Menlyn, Pretoria.

POSITION INFO:

Store Manager (Retail) - Reporting to the Area Manager

The Store Manager will be responsible for organizing, directing, controlling, planning, and managing the operations of this retail store, based in Menlyn, Pretoria.

Essential Duties and Responsibilities

• Management, training, mentoring, and development of staff.
• Take direct responsibility for the profitability of the store by making sure that the store achieves its target number of sales and costs are kept within budget allocations.
• Manage cash and payment systems in accordance with company policies and procedures.
• Reporting turnover results on a daily basis.
• Monitor stock levels and place orders, as appropriate.
• Communication with retails ops management about stock trends and rotate stock accordingly.
• Manage health and safety, security, and emergency systems according to company policy and procedures and relevant legislation.
• Manage up-keep and condition of all equipment, fixtures, and fabric of shop premises.
• Plan and implement shop merchandising, layout, and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
• Ensure merchandise is priced correctly.
• Coordinate and conduct daily stocktakes.
• Implement and oversee security procedures for stock and cash in the store.
• Inform staff of new lines of stock, any changes to the prices of stock and manage staff rosters.
• Maintain a high level of customer service by making sure that service standards are high and that customer complaints are resolved quickly.
• Maintain and constantly grow the store customer database.

Education & Experience Requirements

• Essential:  Matric
• Desirable: Relevant business/retail qualification
• Essential:  4+ years relevant sales experience, within a retail environment
• Essential: At least 2 years people management experience

Core Competencies

• Persuading and Influencing
• Deciding and initiating action
• Planning and Organising
• Entrepreneurial and commercial thinking
• Presenting and Communicating Information 

Skills and Abilities

• Strong interpersonal and relationship building skills
• Communication skills
• Results orientated
• Leadership skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.