Retail Store Manager

SUMMARY:
Our client is looking for a Store Manager who oversees daily operations, drives sales performance, manages stock, and leads staff to deliver excellent customer service.

POSITION INFO:
Key Responsibilities: 

• Drive turnover to ensure sales targets are met.
• Oversee daily opening/closing, cleanliness, safety, and operational standards within the store.
• Manage stock levels, oversee receiving of stock, replenishment of stock on sales floor and managing stock losses
• Recruit, train, mentor, and supervise staff; create and foster a productive, positive work environment.
• Ensure the stores presentation is in line with and according to company visual standards.
• Resolve customer issues and ensure customer satisfaction by meeting and exceeding the expectations  of our customers.

• Matric/Grade 12.
• 2 years retail management experience.
• Strong leadership skills, ability to motivate teams and make decisions.
• Excellent interpersonal skills for dealing with staff and passionate about dealing with customers and creating a great customer experience.
• Understanding Budgets, sales metrics and cost management.
• Ability to work in dynamic environment, often including weekends and evenings.