Retail Sales Consultant

SUMMARY:
RETAIL FLOOR SALES CONSULTANT
Location: Johannesburg North
 
TURN YOUR PASSION FOR CYCLING INTO SALES SUCCESS.

NON-NEGOTIABLE REQUIREMENTS: 

• 1–3 years’ retail sales experience.
• Good knowledge of cycling and cycling equipment.
• Strong customer service and sales skills.

POSITION INFO:
Minimum requirements:

• Matric / Grade 12.
• 1–3 years’ retail sales experience, preferably in cycling, sporting goods or technical products.
• Good knowledge of cycling (bikes and accessories).
• Ability to understand customer requirements and recommend suitable products.
• Strong communication, customer service and relationship-building skills.
• Confidence in working towards sales targets.
• Basic computer literacy and experience with point-of-sale systems.
• Willingness to work retail hours, including weekends and public holidays.
• Previous bicycle retail experience advantageous.
• Personal involvement in road cycling, mountain biking or other cycling disciplines advantageous.
• Knowledge of bicycle sizing, components, drivetrains and basic maintenance advantageous.

• Advise customers on bicycles, components, accessories, apparel and cycling equipment suited to their needs, experience and budget.
• Explain product features, specifications and benefits clearly and confidently.
• Achieve individual sales targets and contribute to overall store performance.
• Prepare quotations, follow up on enquiries and convert leads into sales.
• Recommend suitable accessories and complementary products.
• Develop product knowledge of cycling brands, product ranges and new developments.
• Coordinate with the workshop regarding bicycle preparation, servicing enquiries and customer handovers.
• Assist with merchandising, stock replenishment, stock counts and showroom presentation.
• Process sales accurately and assist with customer queries and after-sales support.