Retail Floor Lead - V&A Waterfront - R8,750 to R12,000 depending on experience

Recruiter:

The Legends Agency

Job Ref:

Retail Floor Lead - ..

Date posted:

Thursday, August 13, 2026

Location:

Cape Town, South Africa

Salary:

market related

SUMMARY:
The purpose of this role is to assist customers, drive sales, and maintain the standards of the retail store.

POSITION INFO:

Retail Floor Lead - V&A Waterfront - R8,750 to R12,000 depending on experience

Join a premium retail team and contribute to delivering exceptional customer experiences within a premier establishment.

About Our Client

The client operates a premium retail establishment focused on delivering exceptional customer experiences. The company emphasizes professionalism, quality service, and dedicated team members within their retail environment.

The Role: Retail Floor Lead

The purpose of this role is to assist customers, drive sales, and maintain the standards of the retail store. The focus is on contributing to daily operations, ensuring customer satisfaction, and achieving sales targets within the branch.

Key Responsibilities

Greet and assist customers who enter the store to ensure a high-quality shopping experience.
Drive sales and work towards achieving designated store targets.
Maintain the visual standards and neatness of the shop floor and product displays.
Process customer transactions accurately at the point of sale.
Handle customer inquiries and resolve issues professionally.

About You

Relevant experience in a retail sales environment.
Strong communication and interpersonal skills.
Customer-focused mindset with a professional attitude.
Ability to work effectively within a retail team environment.
Reliable, punctual, and organized.
Availability for retail hours, including weekends and public holidays.

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