Retail Assistant (100% Capri)

SUMMARY:
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POSITION INFO:

Delaire Graff Estate is looking for a Retail Assistant to join the Capri team. The candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

RESPONSIBILITIES:

• Greeting customers who enter the shop;
• Be involved in stock control and management;
• Assisting shoppers to find the goods and products they are looking for;
• Styling the clients according to their body type, etc.;
• Being responsible for processing cash and card payments;
• Stocking shelves with merchandise;
• Answering queries from customers;
• Reporting discrepancies and problems to the manager;
• Giving advice and guidance on product selection to customers;
• Balancing cash register with receipts;
• Dealing with customer refunds;
• Keeping the store tidy and neat;
• Responsible for dealing with customer’s complaints;
• Working within established guidelines, particularly with brands;
• Attaching price tags to merchandise on the shop floor;
• Receiving and storing the delivery of large amounts of stock.

REQUIREMENTS:

• Grade 12;
• Preferably 1 - 2 years’ previous retail assistant experience;
• Basic administration skills;
• Proficiency in English;
• Customer service focus;
• Excellent interpersonal and communication skills;
• Ability to pay attention to detail;
• Comfortable in dealing with very distinguished clientele;
• Enthusiastic personality;
• Reliable and adaptable;
• Ability to work under pressure.

NB: Please upload a full-length photo of yourself when submitting your application. Only female candidates will be considered.