Retail Administrator

SUMMARY:
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POSITION INFO:

Purpose of the role:
Supporting the Retail Buying division with administrative functions.

Key responsibilities: (What are you directly responsible to achieve within the scope of your role)

• Supporting the division with administrative functions linked to supplier order creation
• Style Creation on company order raising system
• Collect and load product barcodes and continuously monitor accuracy to ensure smooth, on-time delivery
• Managing supplier queries and escalating as necessary
• Working closely with the production (Studio) team to ensure images are loaded onto the catalogue.
• Source product images from brands
• Creating, updating and managing purchase orders and related administrative tasks
• Regularly and clearly communicate with suppliers and internal stakeholders on purchase order creation, updates and other related matters.
• Working closely with the inbound team to follow up on deliveries
• Liaison between Product and Retail teams and Brand partners.
• Support with information gathering and sharing during deployments
• Contributing to on-time product delivery through excellent time - and supplier management, and clear and timeous communication with all stakeholders
• Supporting the customer service team with resolving customer queries efficiently and quickly
• Order Book Reconciliation and Order Control Management
• Monitor and manage the site to ensure naming conventions are adhered to and products are accurately categorized

Output: (What are you expected to deliver within the scope of your role)

Supporting the Retail Buying division with administrative functions.

Minimum Required Qualification:

• Diploma or relevant certificate
• Matric (grade 12) exemption

Minimum Required Experience:

• 1+ years’ experience in retail is preferable
• Administrative Experience
• Basic knowledge and understanding of retail math
• Competency in MS Office packages specifically in Excel (intermediate)
• Diploma or relevant certificate
• Matric (grade 12) exemption
• Must be computer literate

Minimum Required Competencies:

• Adaptability
• Attention to detail
• Good verbal and written communication skills
• Planning and organizing
• Strong administration skills
• Strong interpersonal skills
• Team work
• Time management

Skills, knowledge & abilities:

• Attention to detail
• Excellent communication skills, both written and spoken Sound interpersonal skills
• Organised, ability to prioritize and multitask Solutions-oriented, can-do attitude; self-motivated Comfortable with learning and adapting to new systems.