Retail & Operations Assistant

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006069/CL

Date posted:

Monday, January 19, 2026

Location:

Strand, South Africa

SUMMARY:
RETAIL & OPERATIONS ASSISTANT

Strand (Helderberg): My client, a well-known manufacturer of quality, stylish packaging solutions, is a well-established company in the Helderberg / Strand area is seeking to employ a young, energetic, and reliable Retail & Operations Assistant to support retail, administrative, and warehouse operations.

POSITION INFO:
Purpose of the Role: To provide efficient administrative, retail, and operational support by assisting customers, coordinating stock handling, and supporting warehouse activities to ensure smooth day-to-day operations.

Key Responsibilities Include but Are Not Limited To

Assist customers in-store and at the till
Handle customer enquiries, both in person and telephonically
Answer incoming calls and attend to basic emails
Receive, check, and process incoming stock
Re-pack and prepare packaging products for courier dispatch
Assist with stock handling, housekeeping, and general warehouse support
Support retail and operational activities as required
Maintain a customer-focused and professional service approach

Criteria

Previous retail or warehouse experience is essential
Excellent telephone etiquette and communication skills
Computer & POS literacy
Proficiency in English and Afrikaans (speak, read and write)
Customer-service focused with a positive attitude
Energetic and willing to work
Honest, punctual, and dependable
Willingness to assist in both retail and warehouse environments
Own reliable transport

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