Restaurant Manager

SUMMARY:
A prestigious wine and hospitality estate in the Cape Winelands, Western Cape is seeking an experienced and dynamic Restaurant Manager to oversee the daily operations. The Restaurant Manager needs to have a strong background in high-end A la Carte dining and deli operations, with a passion for guest satisfaction, operational excellence and the ability to lead a team in a fast-paced, high-volume hospitality environment.

POSITION INFO:
Key Responsibilities

• Oversee daily restaurant operations and ensure efficient, seamless service delivery.
• Maintain exceptional standards of food, beverage and guest service.
• Lead, motivate and manage the restaurant team to achieve operational objectives.
• Ensure smooth and efficient operations during high-volume service periods.
• Monitor stock control, operational efficiency and compliance with health and safety standards.
• Handle guest feedback and complaints professionally, ensuring an exceptional dining experience.
• Work closely with the kitchen and management teams to maintain service standards and achieve business objectives.
• Ensure consistent adherence to hospitality standards and operational procedures.

• SA citizen 
• Matric / Grade 12 qualification.
• Relevant hospitality qualification.
• Fluent in English, with excellent verbal and written communication skills.
• Proven experience in high-end A la Carte dining and deli operations.
• Experience managing high-volume service environments.
• Strong leadership, communication and organisational skills.
• A guest-centric mindset and commitment to exceptional hospitality.
• Ability to work effectively under pressure in a fast-paced environment.
• Willingness to work shifts, including weekends and public holidays.
• Must be well presented and professional.
• Must reside in the Cape Winelands.
• Own reliable transport.