Restaurant Manager

SUMMARY:
Are you a passionate and experienced Restaurant Manager ready to take the lead in an elegant and dynamic dining environment? A leading 5-star establishment in Polokwane is looking for a professional, service-driven manager to oversee and elevate the guest dining experience.
About the Role:
As the Restaurant Manager, you will be responsible for the day-to-day operations of the restaurant, ensuring exceptional guest service, team performance, and operational efficiency. You’ll lead by example, train and motivate staff, and manage both front-of-house operations and key administrative functions.

POSITION INFO:
Key Responsibilities:

• Manage and supervise the daily operations of the restaurant, bar, and lounge areas
• Lead, train, and mentor service staff to uphold luxury service standards
• Handle guest relations, complaints, and ensure memorable dining experiences
• Manage stock, ordering, and supplier relationships
• Monitor hygiene, service quality, and health & safety compliance
• Coordinate with kitchen and events teams for smooth service flow
• Conduct rosters, performance evaluations, and staff meetings

• 3+ years' experience as a Restaurant Manager in a high-end or 5-star setting
• Strong leadership, communication, and organizational skills
• Solid knowledge of food, wine, and service etiquette
• Proficient in POS systems and restaurant administration
• Hands-on, proactive, and solution-oriented approach
• Polokwane-based or willing to relocate

• Competitive salary package
• Career growth opportunities within a reputable hospitality group
• Professional, supportive work environment
• Meals on duty and other standard hospitality perks