Residence Manager | Student Accommodation

SUMMARY:
We are looking for an experienced Residence Manager to take ownership of the day-to-day operations of a dynamic student accommodation residence, lead the residence team and deliver an exceptional student living experience.

POSITION INFO:

What you'll be responsible for:

• Lead the day-to-day operations of the residence, ensuring a safe, well-maintained and compliant environment.
• Manage and develop the residence team, including the Assistant Residence Manager and handyman.
• Oversee maintenance, repairs, inspections, contractors and service providers.
• Manage student queries, complaints, incidents and general student affairs.
• Support the student journey from intake and check-in through to inspections and check-out.
• Assist with budgets, reporting, compliance and stakeholder management, while identifying opportunities to improve the residence and student experience.

• Minimum 6 years' relevant experience, including at least 4 years in a management/supervisory role
• Student accommodation experience is essential
• Matric / Grade 12 + relevant qualification in Property Management, Facilities Management, Building Management or a related field
• Strong understanding of property operations and facilities management
• Proven experience managing teams, contractors and service providers
• Strong leadership, communication, organisational and problem-solving skills
• Proficient in MS Office and relevant systems
• Must be willing to live on site

• Competitive salary + benefits
• Accommodation provided for the successful candidate and immediate family
• Join an established property group with a strong presence in the South African market
• Opportunity to grow your career within a diversified property environment