Reservations Clerk

SUMMARY:
Are you passionate about hospitality and guest service excellence? Our client, a leader in the hospitality and gambling industry, is looking for a Reservations Clerk to join their dynamic team in Johannesburg South.

POSITION INFO:
Key Responsibilities:

• Accurately capture reservations and maintain guest profiles in the Opera System (PMS).
• Maximise sales and marketing opportunities within company policies, procedures, and standards.
• Diligently manage room inventory, following set checklists and systems.
• Work independently or as part of a team to deliver consistently high-quality service.

• Matric (NQF 4) or equivalent qualification.
• Good numeracy skills with strong verbal and written English (NQF 4).
• Diploma in Hotel / Tourism Management will be an advantage.
• At least 2 years’ experience in a similar reservations role.
• Opera PMS experience preferred.