Reservations / Admin

SUMMARY:
A well-established luxury property is seeking a RESERVATIONS / ADMIN candidate to join their close-knit team.

POSITION INFO:
This role is located in Phalaborwa, Limpopo and is ideally suited to a candidate who is organised, personable, adaptable, and looking for a stable, long-term opportunity within the hospitality industry. The successful candidate will play a key role within the reservations department while also assisting operationally across various departments when required.

Candidate Responsibilities:

• Manage reservations enquiries via email, telephone, and online platforms professionally and efficiently
• Handle bookings, amendments, cancellations, and guest communication accurately
• Maintain and update reservation systems, guest records, and administrative documentation
• Assist with daily administrative tasks and support the reservations department with reporting and coordination
• Provide clear and professional written and verbal communication with guests and internal departments
• Assist with general front office and operational duties when required
• Work closely with the wider hotel team to ensure smooth guest experiences and operational flow
• Support other departments operationally during busy periods when needed
• Maintain strong attention to detail across all administrative and reservations tasks
• Ensure accurate filing, record keeping, and organisation of departmental information
• Deliver professional and friendly guest interaction at all times

• Previous experience within reservations, administration, reception, or hospitality operations preferred
• Strong administrative and organisational skills essential
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Confident, outgoing, and professional personality
• Ability to multitask and work within a fast-paced environment
• Flexible, hands-on, and willing to assist across departments when required
• Strong team player with a positive attitude
• Computer literacy essential
• Own transport preferred
• Candidates already based in or around Phalaborwa preferred
• Seeking candidates interested in a stable, long-term opportunity

• Salary: R10 000 per month
• Schedule: 11 days on, 3 days off
• Working hours: 08h00 – 17h00