Reservations | FOH Host

POSITION: Reservation / Front of House Host

A private game reserve in the Musina region is seeking a professional, friendly, and well-presented Reservation / Front of House Host to join the team.
The successful candidate must be passionate about hospitality and guest service, with strong hosting skills and the ability to create an exceptional guest experience from reservation stage through to departure.
This role is ideal for a confident and organised hospitality professional who enjoys interacting with guests and thrives in a lodge environment.

REQUIREMENT:
- Previous experience in hospitality, reservations, front office, or hosting advantageous
- Strong guest relations and hosting skills essential
- Excellent communication and customer service ability
- Computer literacy and strong email communication skills
- Ability to work under pressure and multitask effectively
- Professional appearance and positive attitude
- Strong organisational and administrative skills
- Knowledge of reservation systems beneficial
- Ability to work well within a team environment
KEY RESPONSIBILITIES:
- Handle guest reservations and booking enquiries
- Welcome and host guests professionally
- Manage guest check-ins and check-outs
- Ensure guests feel comfortable and well attended to throughout their stay
- Respond professionally to emails and telephone enquiries
- Assist with guest requests and provide exceptional customer service
- Coordinate with housekeeping and other lodge departments
- Maintain reservation records and daily reports
- Ensure smooth front office operations and guest satisfaction
- Uphold lodge standards and professionalism at all times
PACKAGE:
- R12,000 – R13,000 
- Live-in position
- Start Date: ASAP
LOCATION: Musina – Limpopo