Reservationist: Accommodation and Events - OWH

SUMMARY:
o update rooms and event bookings daily regarding all enquiries.

POSITION INFO:

At Oude Werf Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed guests. We genuinely care about our staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.

Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.

As our Reservationist: Accommodation and Events, you will respond to all enquiries and proposals efficiently and offer service excellence.

Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking. You will produce all documentation for group accommodation and event/function bookings.

Requirements:

-         Matric

-         Hospitality-related Tertiary Qualification (advantageous)

-         2 years’ experience in Reservations and/or Front Office

-         Computer Literate, including MS Office and Opera or Property Management Systems

-         Previous relevant experience at 4* establishment

Competencies:

-          Planning

-          Presenting

-          Initiative

-          Situational awareness

-          Flexibility

-          Service-oriented

-          Adaptability

We offer:

-         An empowering environment.

-         A remuneration package including risk benefits

-         21 working days leave per annum

-         Other company benefits

-         Training and development opportunities

Closing Date: 30 April 2024

Preference will be given to candidates who meet the requirements of our Employment Equity Plan

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.