Repairs & Returns Technician

SUMMARY:
Our client is looking for a Repairs & Returns Technician to join their team in Johannesburg

POSITION INFO:
Roles and Responsibilities
Minimum Requirements:
Qualifications and Legal Requirements
South African citizen with valid South African ID, residing in Johannesburg
Matric certificate, tertiary technical qualification advantageous
Valid South African driver’s license and reliable transport
Willing and able to travel to installation sites when required
 
Experience and Technical Requirements
Minimum 3 years relevant technical experience, preferably in lighting or electrical products
Strong electrical and electronic fault finding skills, compulsory
Working knowledge of technical repairs and diagnostics
Understanding of returns management and inventory control processes
Ability to inspect lighting installations and identify installation faults and non-compliant electrical practices
Ability to read and interpret technical specifications and installation requirements
Experience with NRCS compliance processes advantageous
Computer literate, proficiency in Excel required
SYSPRO experience highly advantageous
 
Key Responsibilities
Technical Inspection and Repairs
Inspect returned products and perform technical fault diagnosis
Repair products where possible and determine root cause of failure
Evaluate product failures and provide detailed technical reports
Assist with technical evaluation of new products and NRCS compliance requirements
Support NRCS certification testing processes
 
Field Support, Site Inspection and Technical Reporting
Attend installation sites where Clients products are installed, when required
Inspect installed lighting fittings, drivers, wiring, and associated components
Identify and diagnose installation faults, product faults, electrical supply issues, or external causes
Assess installation quality and compliance with product specifications and electrical standards
Identify incorrect installation practices that may affect product performance or safety
Employment Details
Employment Type:
Permanent Employment
Industry:
Other
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Johannesburg
Salary bracket:
R 0 - 0
Drivers License:
CODE B (Car)
Own car needed:
Yes