Rental and Operations Supervisor

SUMMARY:
Are you an operations-focused Supply Chain professional who thrives in a fast-paced, quality-critical environment where asset availability, service delivery and operational accuracy directly impact customers?

An established international organisation within the medical device and healthcare sector is seeking a hands-on Supply Chain Optimisation Manager to lead and optimise its rental and depot operation across the Western and Eastern Cape.

This is an opportunity to take ownership of a complex operation involving approximately 1,600 rental assets, 70 SKUs and a 16-person team, while driving improvements across warehousing, inventory, ERP/WMS accuracy, dispatch, logistics, quality and asset lifecycle management.

POSITION INFO:

Key Responsibilities

• Lead and optimise daily warehouse and depot operations, including receiving, storage, inventory control, picking, preparation and dispatch
• Manage the operational lifecycle of approximately 1,600 rental assets across 70 SKUs
• Lead, develop and manage a 16-person operational team across Cape Town and the Eastern Cape, driving accountability, productivity and performance
• Take ownership of ERP/WMS transactional accuracy, ensuring asset movements and inventory records are accurately captured and maintained
• Drive inventory accuracy through cycle counts, stock takes, reconciliations and discrepancy investigations
• Manage daily dispatch and logistics activities, including vehicle allocation, scheduling, route planning and customer delivery performance
• Monitor operational performance against customer SLAs and proactively resolve bottlenecks impacting service delivery
• Embed strong quality-control processes throughout receiving, cleaning/decontamination, inspection, storage and dispatch
• Establish and monitor operational KPIs and performance standards, implementing corrective actions where required
• Drive continuous improvement initiatives across workflow, resource utilisation, productivity, turnaround times and asset availability
• Ensure operational processes remain compliant, consistent and audit-ready
• Oversee asset repair, maintenance and refurbishment activities to maximise fleet availability and minimise equipment downtime

What You'll Need

• Relevant Degree or Diploma in Operations, Logistics, Supply Chain or a related discipline
• 3–5 years' operational experience, ideally within warehousing, logistics, depot, distribution or rental operations
• Minimum 2–3 years' management or supervisory experience
• Previous exposure to the medical device, healthcare, medical rental or similarly quality-controlled environment would be highly advantageous
• Strong experience across warehouse operations, inventory management, receiving and dispatch
• Proven ERP/WMS experience
• Experience leading operational teams, including performance management, training, coaching and development
• Strong understanding of quality processes, SOPs, controls and operational compliance

Systems Exposure

The Person We're Looking For

Why Consider This Opportunity?