Relief Lodge Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001514/Amore

Date posted:

Monday, April 28, 2025

Location:

Hluhluwe, South Africa

SUMMARY:
An Intimate and Charming 5-Star Lodge is looking for a RELIEF LODGE MANAGER

POSITION INFO:
This is a stunning Luxury Lodge featuring 6 high-end suites. The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

Candidate requirements;

Must have experience in the service industry, especially in dealing with guests and staff.
Must have previous camp manager/ safari host experience
Previous experience in working with kids would be a nice-to-have.
Must have a valid driver's license.
Communication skills - with guests and fellow staff members.
The standard of your work must exceed the standard of the lodge.
Good organisational ability.
Lateral thinking ability.
Initiative.
Must adhere to World Class Hospitality and Service Standards.
Professional, courteous, and hospitable to guests.
Must be able to cope under pressure to meet guests' needs.
Must be able to lead people and correct things when needed.
Honest, has good integrity, proactive and driven person who has career ambition.

Candidate Responsibilities;

Coordinate staff and Equipment.
Motivate Staff and keep the staff motivated.
Training of the Staff.
Quality Control.
Problem Solving.
Counselling Staff.
Communicate with staff & other departments.
Guest Satisfaction.
Implement and Follow the BOPS.
Relieve as Lodge Manager for two weeks of each cycle.

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