Regional Supply Chain Assistant(Spur)

Recruiter:

Boardroom Appointments

Job Ref:

JHB004464/Ncgob

Date posted:

Thursday, May 19, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related Monthly

SUMMARY:
Our client based in Johannesburg is looking for Regional Supply Chain Assistant:
To engage with the regional and national teams on a regular basis to identify, drive and measure key initiatives in the dedicated region.
To ensure that all aspects of daily Customer admin and service queries are addressed.
To act as the front-line administrative information conduit for customers and into other Organization departments by providing support to the Account Manager in the smooth running of a Customer account
To build a deep understanding of Customer operations and ensure efficient and accurate Data capture of workflow data updates and changes.
To proactively identify operational issues and find resolutions.

JOB DESCRIPTION:

Education and Minimum Requirements:
Matric with a tertiary qualification in Industrial Engineering/Procurement or Logistics
Valid Code EB drivers' license
Competencies:

People skills
Self-motivated and able to thrive in a results-driven environment
Working under pressure
Able to think outside the box
Good understanding of SPUR and Organization business model
Need to be able to implement and manage change within the organization

Responsibilities

Procurement:
- Regional Supplier Relationship Management (service levels / quality etc.)
- Liaise closely with SPUR Procurement team on stock, inbound delays, and delivery failures
- Handle communication to SPUR Operations in relation to stock and associated issues
Logistics:
- Support regional project implementations like “Rolltainers”, “Organization Order Portal”, “EPOD”
- Ensure corrective action is implemented following delivery failure.

Reporting:
- Maintain an active action & benefits plan
- Provide weekly status & reporting
- Monthly stakeholder meetings
- Compile review packs (standard and non-standard).

Relationship Management
- Answer daily general enquiries – represent the first point of reference including basic investigation and follow – up
- Escalate to Account Manager if required

Account Administration
- Implement administration on updated service level agreements.

Project administration:
- Update project plans for new take on projects
- Setup and attend project meetings
- Ensure relevant communication flow with regards to individual project s

Key Account Management
- Conduct store visits
- Participate in weekly operations planning meetings with internal supply planning and logistics
- Ensure administration and communication internally and externally around changes occurs according to agreed parameters
- Provide weekly and monthly reports on service levels; activity level reports and monthly DSC’s for customers and the Account Managers.

Communication
- Handle communication in relation to stock and associated issues; engaging with various business functions on a daily basis
- Communicate requests from the Customer to relevant Organization stakeholders and provide feedback to the Customer.

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