Regional Credit Controller Clerk

Recruiter:

Banqobi Consulting

Job Ref:

Hatfield

Date posted:

Wednesday, July 21, 2021

Location:

hatfield, Gauteng, South Africa

Salary:

Market related

SUMMARY:
Credit Control

POSITION INFO:

Duties and Responsibilities

Manage allocated debtors book
Conduct telephonic debt collection

Ensure adherence to the Credit Control Policy and Standard Operating Procedures (SOPs)
Reduce debtors days
Handle full function Credit Control

Assist with monthly return documentation from employers and escalate to Returns Processors
Carry out account reconciliation
Identify & register new businesses

Create awareness and educate establishment staff – returns system, both manual and Online Returns
Follow up on anomaly letters and resolve if returns related or escalate to Agents if not.
Support Credit Control Regional function
Enter into and follow up on settlement agreements
Follow up and resolve queries timeously
Offer superior client service to both internal and external clients
Receive and bank payments received from clients
Prepare hand over / referral documents and refer accounts to legal
Attend to adhoc duties as assigned

Knowledge / Experience / Skills / Abilities

Planning and organising
Above average verbal and written communication and listening skills
Ability to withstand pressure
Must at all times be diplomatic and assertive

Ability to build strong effective relationships with employers, colleagues and management

Good team player who achieves objectives as set out by the Regional Credit Controller
Must be meticulous in carrying out tasks/instructions etc
Good interpersonal, decision making and problem solving skills
Good analytical skills with attention to detail
Reporting writing skills
Query resolution skills
Great levels of honesty and integrity
Strong persuasive skills.
Strong conflict management skills

Qualifications

Matric (Standard 10)

Tertiary Education (Certification) – Administrative / Financial / Client Services related

Recognized Finance / Credit Control / Debt Collection related qualification – Distinct advantage

At least 2 years credit control knowledge and experience an advantage

Computer literacy – Excel, Word & Email is essential

MCIS Experience – advantageous

Debt collecting experience is essential

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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