Regional Compliance and Recon Administrator

SUMMARY:
Compliance Reconciliation Administrator

POSITION INFO:

IZI South Africa are seeking a detail-oriented Regional Compliance and Recon Administrator to join our Western Cape and Northern Cape region team.

Unlike a traditional finance-only role, this position focuses on the systematic verification of records to ensure full adherence to regulatory standards and internal policies.

The successful candidate will be responsible for reconciling complex data sets, identifying non-conformance, maintaining audit-ready documentation, maintaining precise and timely accounting and reconciliation standards at the Cash Processing Centre (CPC), ensuring full alignment with corporate protocols. This role is ideal for a proactive professional with a history of implementing best practices, adhering to company policy, and applying sound judgment to achieve business objectives.

If you recognize the vital contribution a Compliance Reconciliation Administrator makes to the success of a business unit, we invite you to apply.

About the role

Ensuring that the CPC accounting and reconciliation processes are administered accurately, promptly, and in compliance with all company procedures and policies.

Key Responsibilities will Include:

Accurate, timely completion and submission of designated CPC reconciliation activitie:

• Ensure that CPC employees adhere to reconciliation controls and procedures and report on non-adherence

• Responsible to collate information from different source documents in order to complete timely and accurate reconciliation for each fund movement

• Responsible to engage with the providers of the documentation (Cash Processing Centre management) to ensure that the data is relevant, up to date, accurate and complete and provided in a timely manner

• Responsible to provide Customer Reporting

• Proactively communicate with internal staff and customers in order to resolve discrepancies within a set timeline

• Responsible to escalate issues to Branch Manager when not resolved timeously

• Reconcile between claims received and actual discrepancies

• Responsible for carrying out discrepancy trending to identify trends 

• Responsible for reporting of processing backlogs as prescribed by relevant procedures

• Responsible to perform monthly ATM Snap checks

• Review current reconciliation process on a regular basis

• Responsible to ensure that all reconciliation documentation is managed in line with Records Management Controls

• Monitoring of CPC Differences and trends

• Assist with Investigations related to reconciliations as well as any anomalies in procedures

• Special projects as will be communicated from time to time

Resolution of queries and provision of support on outstanding reconciliation matters:

• Assist Reconciliation Departments at Head Office with cash processing recons and resolving queries

• Assist with daily operational / finance admin issues / queries pertaining to cash processing and related activities

• Provide ad hoc support on customer queries, where resolution has not occurred at branch level

• Escalate queries to senior management for resolution

Compilation of reconciliation reports as per current reporting requirements:

• Ensure adherence to controls regarding cash counts

• Submission of cash count reports to Head Office

• Escalation of non-adherence of procedures 

• Any other Group/Africa or ad-hoc reports as requested

• Assist with year-end audit in provision of supporting documentation and information

• Branch Audit reports including updating of Compliance dashboards

Health and Safety:

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

• Participate in safety forums created by company for example safety meetings and safety talks

• Report all safety incidents to the relevant people

• Discuss all safety incidents on all levels

• Follow-up on any activities assigned through safety meeting/committee/representative/management

• Attend safety education and refresher programmes

• Comply with safety policies and procedures at workplace

• Distribute safety information as