Recruitment Officer

SUMMARY:
Recruitment Officer | Insurance Industry | Pietermaritzburg

We are looking for a Recruitment Officer to manage the full recruitment and onboarding lifecycle for various group entities. This role is central to attracting and securing high-quality, culturally aligned talent while ensuring a streamlined, professional, and values-driven hiring experience. You will collaborate closely with hiring managers, recruitment agencies, and candidates; support workforce planning; ensure compliance with labour legislation; and contribute to continuous improvement and employer branding initiatives.

POSITION INFO:
Key Responsibilities:

- Manage the start-to-end recruitment process, from workforce planning and job profiling to sourcing, screening, and shortlisting.
- Draft accurate and compelling job descriptions and vacancy adverts.
- Schedule and conduct CV screening, perform telephonic interviews, coordinate interviews and administer assessments.
- Provide timely, professional communication and feedback to all candidates.
- Prepare offer letters, contracts, and recruitment documentation.
- Conduct reference checks and pre-employment verifications.
- Coordinate onboarding, induction, and probation follow-ups.
- Maintain accurate recruitment records in line with POPIA and company policy.
- Prepare recruitment reports and contribute to employer branding initiatives.
- Monitor diversity and inclusion considerations throughout the sourcing process.

Minimum Requirements:

- Diploma or Degree in Human Resources or a related field.
- At least 2 years’ experience managing the full recruitment lifecycle.
- Experience working with recruitment agencies and recruitment platforms.
- Strong knowledge of labour legislation and HR policies.
- Proficient in MS Office Suite (Word, Excel, PowerPoint and MS Teams).
- Experience using applicant tracking systems (ATS).
- Exposure to AI tools (e.g., ChatGPT, Copilot) for research, drafting, and administrative support.

Key Skills & Attributes:

- Strong communication, interpersonal, and negotiation skills.
- Highly organised, with exceptional attention to detail.
- Ability to prioritise and work under pressure.
- Collaborative and engaging approach to working with multiple stakeholders.
- Proactive, adaptable, and open to innovative recruitment methods.
- Ethical, professional, and committed to confidentiality.