Reconciliation and Compliance Manager

SUMMARY:
IZI South Africa, a leading provider of integrated cash management solutions

POSITION INFO:

IZI South Africa, a leading South African cash management and secure logistics company providing services like cash-in-transit (CIT), cash supply, processing, and ATM management, is seeking a detail-oriented and experienced Reconciliation and Compliance Manager to join our team our Head Office - Centurion.

The successful candidate will be responsible overseeing and managing the implementation, adherence, and monitoring of all Reconciliation and Operational Cash Controls (ROCC) and compliance activities, with a specific focus on cash processing, reconciliation, and risk mitigation within all Cash Management Centres nationally.

 The Key Responsibilities will Include:

• Be the custodian of ROCC Cash Solutions SA

• Develop expertise in each business units' cash reconciliation risks, systems and procedures.

• Participate in and manage the development of country improvement plans as required. These plans will be geared towards ensuring that the businesses standard internal controls and best practices are applied consistently and are effective in reducing cash reconciliation risks to acceptable levels.  In particular ensuring the business units implement recommended actions arising from businesses Cash Reconciliation Audit Report findings and that required controls are embedded in operating procedures

• Review all branch procedures to ensure adherence to ROCC (independent review of all processes and procedures)

• Coordinate and oversee the Control Self Assessments to be completed by all branches 2x annually. Visits a sample size of branches to conduct the CSA with collaboration of regional teams.

• Update the Master Action Plan monthly

• Respond immediately to any ROCC deviations within the country and take the necessary actions to ensure risk is mitigated Manage that weekly cash counts were conducted, receive feedback, analyse results and escalate deviations, issues and potential losses to the applicable management teams (Country & Region)

• Review all cash differences conduct discrepancy trending to identify patterns and report / escalate accordingly

• Receive feedback from branches wrt any backlogs and report timeously to the applicable management teams (Country & Region)

• Continuously monitor key cash controls to identify risks and support performance challenges at an early stage.

• Conduct regular risk assessments focusing on the analysis, identification, description, and estimation of cash processing risks affecting the business.

• Continuously monitor key cash controls to identify risks and support performance challenges at an early stage, enabling these to be resolved quickly and effectively for the benefit of the country 

• Ensure all customer reports are prepared and submitted daily by the Regional Reconciliation Administrators (Corporate Customers Balance Certificates and supporting documents)

• Report findings to regional and business management both verbally and via written reports, in particular:

• Collaborate with the Regional Reconciliation Manager  to complete all required ROCC reporting; 

• Producing  weekly/monthly country audit finding/branch visit reports

• Manage all relevant Cash Audits and follow up on all findings and recommendations to ensure completion.

• Undertake ad hoc cash reconciliation and cash processing tasks as determined by the Cash & ATM Operations Director.

• Support the implementation of the businesses approved enabling information systems

• Staff turnover analysis, proper allocation of staff to positions and structure

• Set and agree objectives and performance standards with staff

• Monitor performance and provide feedback

• Leave planning

• Succession Planning and Employment Equity

• Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.

• Ensure all employees have attended  the role specific training 

• Take ownership of personal development

• Monitor and address staff motivation levels

• Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by IZI values, code of conduct and disciplinary code.

• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

• Hold regular staff team meetings and communicate / address issues and / or