Receptionist and Administration Assistant

SUMMARY:

A company specialising in retirement accommodation is seeking a half day Receptionist and Administration Assistant to join their team based in Somerset West area.

Working hours would be 08:00 to 13:00.

POSITION INFO:

Minimum Requirements:

•  
• Experience as Receptionist.
• Experience as Administration Assistant.
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint etc.).
• Good telephone etiquette.
• Great people skills.

Main Responsibilities:

• Deal with enquiries from visitors and residents, either personally or by directing them to the Estate Manager, Assistant Manager, Trustee or Service Provider as appropriate.
• Communicate well with all Owners, Service Providers and Residents. Develop a good relationship with the residents, to understand who residents are and what special circumstances may be influencing their lives.
• Handle all incoming calls, enquiries, and direct complaints as appropriate including messages for the Estate Manager, Assistant Manager and Trustees, however not to residents.
• Provide the Managing Agent with up-to-date information regarding any changes in Tenants and Ownership.
• Ensure good communication to both residents and staff.
• Maintain the Units filing system.
• Maintain Notice Boards.
• Issue access (RF) Tags and control them, communicate all changes to Master Owners Association (MOA).
• Register new residents.
• Assist residents with technological difficulties.
• Maintain the monthly Cost Control schedules.
• Maintain the Pet register.
• Control and manage Petty Cash funds and provide the Estate Manager with a monthly reconciliation.
• Manage the Housekeeping contract to ensure that all work is attended to in accordance with the contract.

Closing Date:

Submissions for this vacancy will close on 28^th of October 2021, however you will still have the opportunity to submit your CV for this position till 28^th of November 2021.

Please Note:

Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are however recruitment specialists and will keep your details on our database for possible future opportunities.

PoPI Act:

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.

NB! This job is now closed. You can apply for other jobs by uploading your CV.