Receptionist (YES Intern)

SUMMARY:
A vacancy has arisen for a Yes Intern in our Cape Town branch on a 12-month contract.  They will be based in our Cape Town Office and will be responsible for reception and will assist with recruitment.

Key Objectives

• Overall responsible for the front desk/reception for the Branch.
• Recruitment of high caliber staff in accordance with MASA DNA, company benchmarking procedures and Client Service Level Agreements.
• To abide by the MASA DNA values which is the formula for success.

POSITION INFO:
Reception

• Ensuring a professional and welcoming front office reception experience.
• Answering all switchboard in a professional manner, transferring calls and taking and communicating messages.
• Handling candidate registrations, queries and complaints from clients and candidates (both telephonic and walk-in) under supervision of Branch Manager and / or General Manager.

• To abide by the MASA DNA values which is the formula for success.
• Sourcing temporary candidates according to the Company Recruitment and Vetting Procedure – ensure suitable qualified candidates available for assignment on short notice.
• Maintain active database of pool of candidates available for various positions.
• Place adverts on the various websites and newspapers if required.
• Meet and interview candidates in order to process, verify, and maintain documentation relating to employment history and skills, certificates obtained and personal particulars etc.
• Screening and processing of candidates' applications in order to evaluate qualifications or eligibility of applicants according to the Company Vetting Procedure.
• Ensure candidates have completed all registration forms and brought all necessary documentation  and update the database.
• Brief Assignees/Candidates so that they are ready to go out on assignments when the need arises.
• Conduct candidate reference checks and criminal record checks.
• Type CV’s as required
• Provide exceptional service to clients and high caliber staff.
• Keep assignee files updated with relevant documentation.
• Prepare and submit Take-on Documentation to Payroll

• Responsible for all general office administration for the branch.
• To provide operational support to the sales and operations team to enable them to deliver on service level agreements and to secure new business.
• Co-ordinate with Operations team to ensure PPE AOD’s are signed and returned to office timeously for onward submission to Head Office.
• Ensure adequate supply of office stock maintain and complete purchase requisition for Branch Manager to authorise prior to order of any stock
• Conduct regular stock stakes of supplies
• Printing and completing master agreements and assignment confirmations as required.
• Printing attendance registers and timesheets.
• Timesheet capture as and when required.
• Sending emails faxes and scan documents as required.
• File away invoices, general correspondence etc.
• Liaising with Head Office when needed.
• Assist with resolving pay queries as required.
• Booking of the boardroom -ensure there is no double booking.
• Compile and update weekly and monthly reports in Microsoft Excel and perform typing in Microsoft Word as required on regular basis.
• Ensure all personnel files are compliant with company procedures, including existing “pool of staff” upon commencement:
• Co-ordinate pre-employment medicals where required and ensure that fitness certificate obtained and supplied to relevant client contact.
• Co-ordinate and control PPE issued, returned and stock on hand.
• Monitor expiry of contracts, license’s, medicals and co-ordinate renewals where required.
• Co-ordinate timesheet checklist and check timesheets completed correctly and completion of take on information for supply to payroll department.
• To co-ordinate all training attendance registers are completed for all training conducted, whether external or on the job training and submit to Human Resources.
• General Administration.

• Ensure compliance with company rules and regulations.