SUMMARY:
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POSITION INFO:
Job Summary
Our client is a family-run property business seeking a reliable and personable Receptionist/Property Administrator to be the first point of contact for tenants, and visitors. This role is key to ensuring smooth day-to-day front office operations while supporting the team with administrative tasks.
Key Responsibilities
- Greet and welcome tenants, contractors, and visitors in a professional and warm manner
- Answer, screen, and direct incoming phone calls and emails
- Manage appointment scheduling and maintain office calendars
- Handle general enquiries related to property listings, rentals, and maintenance requests
- Maintain and update tenant and property records
- Assist with basic administrative duties (filing, data capturing, document preparation)
- Coordinate with maintenance teams,
- Receive and distribute mail, packages, and deliveries
- Ensure reception area is tidy and presentable at all times
Requirements & Skills
- Previous experience in a receptionist, administrative, or customer service role (property industry experience is a plus)
- Excellent communication and interpersonal skills
- Professional appearance
- Strong organizational and multitasking abilities
- Basic computer skills (Microsoft Office, Pastel, email systems; property software is an advantage)
- Ability to work independently and as part of a small, close-knit team
- High level of reliability, discretion, and attention to detail
Personal Attributes
- Fluent in Afrikaans and English
- Approachable and customer-focused
- Trustworthy and dependable
- Flexible and willing to assist where needed in a family business environment
- Positive attitude and strong work ethic
Working Hours
- Monday to Friday: 08:00 – 16:30
