Receptionist / Office Administrator

SUMMARY:
We are currently looking for a Receptionist/Office Administrator to provide efficient front-desk reception services and administrative support to ensure smooth day-to-day office operations in a manufacturing environment.

POSITION INFO:

Minimum Requirements

• Grade 12 (Matric)
• Proficient in MS Office (Word, Excel, Outlook)
• Basic understanding of invoicing and administrative systems
• Strong communication and interpersonal skills
• Professional telephone etiquette
• Excellent organisational and multitasking ability
• Attention to detail and accuracy
• Ability to work under pressure in a fast-paced environment
• Problem-solving skills and initiative

Key Responsibilities:

• Answer and direct incoming calls professionally
• Welcome and assist clients, suppliers, and visitors
• Manage incoming and outgoing mail, couriers, and deliveries
• Maintain a clean, organised, and professional reception area.
• Perform general office administration and filing (manual & electronic)
• Capture data and maintain accurate records (orders, invoices, delivery notes)
• Assist with quotations, purchase orders, and invoicing
• Support HR/admin tasks such as timesheets, leave records, and onboarding documentation
• Order and monitor office supplies
• Liaise with production and workshop teams regarding documentation
• Assist with scheduling meetings and appointments
• Maintain company databases and contact lists.
• Ensure compliance with company procedures and documentation standards
• 2–4 years’ experience in a receptionist or administrative role (manufacturing environment advantageous)
• Scanning drivers’ trip sheets
• Scanning and systematically filing invoices
• Maintaining strict control of PPE and stationery, and issuing as required
• Directing customers (both telephonic and walk-in) to the appropriate person or department
• Demonstrating strong verbal and written communication skills
• Maintaining a presentable, smart-casual appearance at all times
• Managing reception and a basic PABX switchboard, ensuring a friendly and professional manner on the phone.

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