Reception / Booking Consultant - Ballito

SUMMARY:
DBN000254 - Reception / Booking Consultant - Ballito

Purpose of the Job:
To manage reservations, maximize booking capacity, and deliver exceptional customer service from the initial inquiry to final confirmation as well as general Reception duties.
 
Required Qualifications:

1. Relevant qualification or proven experience in administration/booking keeping/logistics system management.
2. Excellent computer literacy and administrative skills, especially MS Excel.
3. Fluent in English and Afrikaans
4. Own transport
5. Valid driver’s licence
6. Well-presented and professional
7. Calm under pressure
8. Excellent communication and telephone skills

POSITION INFO:
Technical Competencies & Experience:

1. Making bookings online, telephonically, and for walk-in guests
2. Managing guest expectations professionally and efficiently
3. Liaising with owners and contractors
4. Basic bookkeeping, including capturing payments
5. General admin with an understanding of basic accounting principles ( Additional accounting exp will be a benefit)

1. Good Communications Skills
2. Strategic Thinking
3. Creativity and Innovation
4. Problem Solving
5. First Class leadership capabilities
6. Energetic