SUMMARY:
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POSITION INFO:
My client are looking for a proactive and personable Recall Agent to join their dynamic team. The ideal candidate will be responsible for contacting clients, confirming appointments, and providing excellent support to our existing customer base while identifying new sales opportunities.
Minimum requirements:
- Matric
- Fluent in English, Afrikaans and Xhosa (advantageous)
- Previous experience in sales, customer service, telesales and call centre, is essential
- Computer literate
- Comfortable working in a fast-paced, target-driven environment
Skills required:
- Administrative skills
- Excellent communication and interpersonal skills
- Friendly, energetic, and persuasive personality
- Telephone etiquette
- Time management skills
- Listening skills
- Resilience and persistence
Duties and responsibilities:
- Make outbound calls to clients to schedule or confirm appointments
- Provide product and or service information and support
- Promote company offerings in a professional manner
- Update client records and maintain accurate communication logs
- Handle client inquiries and resolve concerns effectively
- Achieve daily, weekly, and monthly call and sales targets
Remuneration:
Salary will be discuss in the interview
Work hours:
Monday - Friday: 08:00 - 17:00
Every second Saturday: 08:00 - 13:00
IMPORTANT:
- Applications close 04 July 2025
- If you did not receive feedback within 14 days, please consider your application unsuccessful
- Only applications submitted via the Ditto Jobs platform will be considered
- Only candidates who meet all our client's minimum requirements will be contacted
