Rates & Systems Administrator

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000532/DB

Date posted:

Wednesday, July 23, 2025

Location:

Constantia, South Africa

Salary:

Monthly

SUMMARY:
Inbound DMC based in Constantia, Cape Town is seeking an energetic, driven and meticulous Rates & Systems Administrator to join their team on a 3-month fixed term contract basis

Prior experience in Tourplan is advantageous, however, we will also accept applications from tech-and systems-savvy graduates with a passion for the travel and tourism industry and who shows a keen interest in developing their skills in systems and administration.

POSITION INFO:
Duties:

Rate / content loading and content creation for systems
Database management
Assisting with troubleshooting system changes and challenges

Requirements:

Grade 12
A formal travel & tourism qualification
At least 2 – 3 years’ experience in a similar position would be an advantage
Strong proficiency and experience in Tourplan systems administration and maintenance
An advanced level of computer literacy with special focus on use of databases and CRM systems, as well as Microsoft Excel and Google Suite.
Informed decision-making ability imperative
A sound ability to both strategize and implement is key
Have an in depth understanding of systems and their relation to the full-scale business ecosystem
Fully literate and numerate with the ability to perform relevant calculations, and be able to interpret basic accounts and financial statements and reports
Ability to effectively listen, communicate and perform diplomatically with internal and external stakeholders, and staff in all situations
Humble, yet driven with a track record of performance
Team player
The ability to work through periods of high demand
Passion for the industry, have a positive attitude and the ability to think out of the box
Able to maintain physical stamina to personally lead their area of responsibility
Assertiveness, patience and good organizational skills.
Meticulous degree of pride in their personal presentation
Highly self-motivated self-starter
Ability to work independently as well as within a group

More information:

Hybrid working offered
Working hours 08:30 – 17:00
Immediate availability is preferred.

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