Quality Officer

Quality Officer – Mbali Coal Laboratory

Mpumalanga - Ogies

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Primary Responsiblities

The Quality Officer: Mbali Coal Laboratory is responsible to implement, maintain and to continuously evaluate and improve the Quality Management System

Specific Responsibilities

• Implement, maintain, control and evaluate the Quality Management System to be ready for external assessment at any time.
• Control and assist Line Management with the management of the ISO 17025 Quality Management System and audit readiness
• Plan and conduct scheduled inspections and assist with internal audits to ensure compliance with the ISO 17025 QMS schedules.
• Register IR’s. Guide and assist with the opening of IR’s, the investigation thereof, conducting root cause analysis and closing out of IR’s. Maintain IR file
• Assist with corrective and remedial actions and complaints.
• Ensure implementation of corrective and remedial actions and compliance thereto.
• Evaluate improvement systems and assist with trend analysis.
• Monitor and action all activities with regards the Proficiency Testing Schemes.
• Co-ordinate and evaluate the Proficiency Testing program.
• Assume accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed timeframes.
• Evaluate the monthly QA/QC charts and advice on any possible actions to minimize outliers and bias results.
• Create quality awareness at all staff levels.
• Assist with training and training matrixes to be kept up to date and remind Line Management when training is due
• Assist Line Management with management reviews.
• Tailor procedures and processes for reliability and maintainability – manage the doc change process as per QMS
• Daily/Monthly checks to be done on the QC’s – CRM in use, QC charts, verifications, quality checks, calibrations and efficiencies.
• Daily report back to the Lab Manager on the QC status
• Weekly report to Quality Manager on the quality status of the facility
• Ensure workstation books are kept in good order at all workstations
• Assist with the scheduling and conducting of monthly Quality meetings
• Compile a monthly Quality System report for the Lab Manager: Mbali Coal
• Assist with the maintaining of a minimum of 75 % scoring with the Glencore KPI’s with specific reference to the quality management system.
• Adhere to all quality and safety requirements of the SGS Quality Management System.
• Perform any other reasonable tasks as assigned by direct line manager.

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Cease to carry on with work that may put any employee at risk of harm and ensure that necessary mitigating and preventative actions are taken. Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Profile

• Degree/Diploma in Quality Management and/or Chemistry.
• TQMS
• Working knowledge of ISO17025

Required Skills

• Minimum of 3 years in the field of Analytical Services, an understanding of the Coal services would be an advantage
• Fully acquainted with LIMS system.
• Project Management experience an advantage
• Full knowledge of Laboratory Quality Management System (ISO17025).
• Full knowledge of internal auditing an advantage
• Good co-ordination and management skills.
• Facilitation and interpersonal skills
• Outstanding attention to detail

Send CVs to Sylvester Nkosi at sylvester.

Closing date: 20 January 2022