QA Analyst Level 2

SUMMARY:
Job Purpose
Our client is seeking a detail-oriented QA Analyst Level 2 with strong technical expertise and a passion for quality assurance. This role plays a key part in ensuring system integrity, mentoring junior team members, and supporting the delivery of reliable software solutions. You will work closely with senior team members and business stakeholders to ensure that all systems meet technical and business requirements.

POSITION INFO:
Key Responsibilities

• Provide guidance, support, and mentorship to junior QA team members.
• Assist the Core UAT Testing Team in executing User Acceptance Testing.
• Troubleshoot production issues to identify and resolve defects.
• Analyse business requirements and system specifications to ensure clarity and accuracy.
• Set up and maintain test environments in collaboration with DevOps.
• Review, analyse, and enhance system specifications.
• Ensure all software development outputs align with scope-agreed business expectations.
• Write and execute SQL queries to support testing processes.
• Log and document defects using appropriate tools.
• Develop test packs, procedures, and automation test scripts.
• Execute and review automated test results, providing feedback to stakeholders.
• Conduct system analysis and testing for system changes, enhancements, and new releases.

Requirements

• Degree/Diploma in Computer Science, Information Systems, Engineering, or related field.
• 4+ years’ system testing experience with SQL.
• Knowledge of software testing methods and lifecycle.
• Experience with test analysis, planning, execution, and automation.
• Salesforce experience/certification – advantageous.
• Strong problem-solving, attention to detail, teamwork, and communication skills.

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